Subject: Re: 18202522 - broke IT - Fiorentina vs Milan - 11/05/2019 20:30 - need proof of identification
From: Daniele Castiglioni <[email-masked]>
To: Caleb Lundinga Lodi <[email-masked]>
Cc: Valentina Bonente <[email-masked]>
Date: Sat, 11 May 2019 07:52:21 -0700 (MST)

Hi CAleb, 

broker informed that there are not tickets in same sector for this event and is too late to personalise tixs. 
Event is in 4hrs. 

can you please check? 

kind regards, 

Daniele 

From: "Caleb Lundinga Lodi" <[email-masked]> 
To: "Daniele Castiglioni" <[email-masked]> 
Cc: "Valentina Bonente" <[email-masked]> 
Sent: Friday, 10 May, 2019 22:00:23 
Subject: Fwd: 18202522 - broke IT - Fiorentina vs Milan - 11/05/2019 20:30 - need proof of identification 

Hi Daniele, 

Please take ownership of this case. 

Regards, 
Caleb 

From: "valentina bonente" <[email-masked]> 
To: "Caleb Lundinga Lodi" <[email-masked]> 
Sent: Friday, 10 May, 2019 21:10:28 
Subject: 18202522 - broke IT - Fiorentina vs Milan - 11/05/2019 20:30 - need proof of identification 

Hi Caleb, 

I will be off tomorrow and sunday. can you please assign this case to an Italian agent. We need proof of identification, but he is not replying. 

Thanks 
Valentina