Subject: Fwd: 18202522 - broke IT - Fiorentina vs Milan - 11/05/2019 20:30 - need proof of identification
From: Caleb Lundinga Lodi <[email-masked]>
To: Daniele Castiglioni <[email-masked]>
Cc: [email-masked]
Date: Fri, 10 May 2019 09:30:23 -0700 (MST)

Hi Daniele, 

Please take ownership of this case. 

Regards, 
Caleb 

From: "valentina bonente" <[email-masked]> 
To: "Caleb Lundinga Lodi" <[email-masked]> 
Sent: Friday, 10 May, 2019 21:10:28 
Subject: 18202522 - broke IT - Fiorentina vs Milan - 11/05/2019 20:30 - need proof of identification 

Hi Caleb, 

I will be off tomorrow and sunday. can you please assign this case to an Italian agent. We need proof of identification, but he is not replying. 

Thanks 
Valentina