Subject: COMMS - Important Information
From: "OLS" <[email-masked]>
To: [email-masked]
Date: Thu, 09 May 2019 14:03:48 +0000

Hi Daniele,

There has been a COMMs sent out with specific information regarding a clarification of which wrap up reason must be used after moving an order to pending substitution/replacement in the following scenarios:

- Tickets never received
- Wrong Tickets
- RAG

Follow this link to read the read the content and mark the COMMS as complete as soon as you have read them: https://ols.talentlms.com/learner/courseinfo/id:290

Please review this update at your earliest convenience.

Thank you.