Subject: Re: 21601059-Milan vs Bologna-06/05/2019- San Siro, Milan, IT-Fan seller- etickets transfer issues
From: India Inbox <[email-masked]>
To: Daniele Castiglioni <[email-masked]>
Cc: Stephen Blake <[email-masked]>, "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>
Date: Sun, 5 May 2019 12:22:14 +0000

Adding back @loick<mailto:[email-masked]>, @zack<mailto:[email-masked]> and @laurent<mailto:[email-masked]> as Daniele was unable to email them.

Kind regards

Rebecca

________________________________
From: Daniele Castiglioni <[email-masked]>
Sent: 05 May 2019 12:08
To: India Inbox
Cc: Stephen Blake
Subject: Re: 21601059-Milan vs Bologna-06/05/2019- San Siro, Milan, IT-Fan seller- etickets transfer issues

Hi,

I checked the case and Seller not able to transfer tickets since he has home team tickets while Buyer, on the other hand, has away TDT- fan member card.

called Buyer and he confirm he does not hold and Ac Milan TDT.

Seller did not mention which tickets he had during listing.

I moved the case to Sub.

Kind regards,

Daniele

________________________________
From: "India Inbox" <[email-masked]>
To: "Stephen Blake" <[email-masked]>, "Daniele Castiglioni" <[email-masked]>
Cc: "loick mutobola" <[email-masked]>, "zack samson" <[email-masked]>, "laurent buana" <[email-masked]>
Sent: Sunday, 5 May, 2019 17:08:46
Subject: Re: FW: 21601059-Milan vs Bologna-06/05/2019- San Siro, Milan, IT-Fan seller- etickets transfer issues

Hi @Daniele<mailto:[email-masked]>,

Can you please assist with this case?

Kind regards

Rebecca

________________________________
From: Stephen Blake
Sent: 05 May 2019 11:36
To: India Inbox
Cc: [email-masked]; [email-masked]; [email-masked]
Subject: FW: FW: 21601059-Milan vs Bologna-06/05/2019- San Siro, Milan, IT-Fan seller- etickets transfer issues

Hi Rebecca,

Do you have any IT agents in the office today that can help out here?

Thank you

Stephen Blake

Outsourcing- South Africa

________________________________
From: [email-masked] <[email-masked]>
Sent: Sunday, May 5, 2019 12:28:22 PM
To: Stephen Blake
Cc: Zack Samson; [email-masked]
Subject: Re: FW: 21601059-Milan vs Bologna-06/05/2019- San Siro, Milan, IT-Fan seller- etickets transfer issues

Hi Stephen,

Buyer of this order needs to be contacted to provide correct TDT. Could
you please assigned this case to an IT speaking agent to contact buyer.

Regards,
Loick

On 05.05.2019 13:16, [email-masked] wrote:
> Please assist here
>
> -----Original Message-----
> From: [email-masked] <[email-masked]>
> Sent: Sunday, 05 May 2019 11:54
> To: Zack Samson <[email-masked]>
> Subject: 21601059-Milan vs Bologna-06/05/2019- San Siro, Milan, IT-Fan
> seller- etickets transfer issues
>
> Hi Zack,
>
>
> Please assign the above case to Italian speaking agent, The Buyer
> needs to be contacted as the TDT details provided are not working from
> the Ac milan website.
>
>
> Seller claimed that the TDT details that they have provided are for
> Bologna and not for Ac Milan, hence they are unable to complete the
> transfer of their tickets. Seller is asking us to get them AC Milan
> TDT details from their buyer.
>
>
>
> Regards
> Laurent