Subject: Fwd: 21595822 - Fan Seller - Milan vs Bologna - 06/05/2019 - Case to be reassigned to day shift agent to call buyer
From: Mansi Chhabra <[email-masked]>
To: Daniele Castiglioni <[email-masked]>
Cc: Anurag Pradhan <[email-masked]>, Caleb Lundinga Lodi <[email-masked]>
Date: Sun, 5 May 2019 01:19:44 -0700 (MST)

Hi Daniele, 

Please take the ownership of this case. 

Thank You 
Mansi 

From: "Anurag Pradhan" <[email-masked]> 
To: "Mansi Chhabra" <[email-masked]> 
Cc: "Tommaso Nisi" <[email-masked]> 
Sent: Sunday, 5 May, 2019 04:25:07 
Subject: Fwd: 21595822 - Fan Seller - Milan vs Bologna - 06/05/2019 - Case to be reassigned to day shift agent to call buyer 

Hi Mansi, 

Please assign this case to a day shift IT agent. 

Regards, 

Anurag 

From: "Tommaso Nisi" <[email-masked]> 
To: "Anurag Pradhan" <[email-masked]> 
Sent: Sunday, 5 May, 2019 02:38:29 
Subject: 21595822 - Fan Seller - Milan vs Bologna - 06/05/2019 - Case to be reassigned to day shift agent to call buyer 

Hi Anurag, 

with reference to this event, there is an email bounced issue, with buyer who didn't download uploaded etx. I am not able to call buyer for time difference and event is close, so can you please assign this case to a day shift agent in order to call buyer and solve the issue as soon as possible? 

Thank you for your consideration 

Tommaso