Subject: Re: 21449620 - : Besiktas vs Ankaragucu - 28/04/2019 19:00 - Seller informed that Passolig card is incorrect
From: Maxime Kurvink <[email-masked]>
To: Worchuirin M <[email-masked]>
Cc: Daniele Castiglioni <[email-masked]>
Date: Mon, 29 Apr 2019 08:53:12 +0000

Hi Mike,

No problems at all, happy to hear it's been resolved.

Have a nice week.

Kind regards,

Maxime

________________________________
From: Worchuirin M <[email-masked]>
Sent: Monday 29 April 2019 09:50:03
To: Maxime Kurvink
Cc: Daniele Castiglioni
Subject: Re: 21449620 - : Besiktas vs Ankaragucu - 28/04/2019 19:00 - Seller informed that Passolig card is incorrect

Hi Maxime,

My sincere apologies,Email was intended for RU speaking agent.

Issue has been resolved now.

Kind Regards,
M.Worchuirin
________________________________
From: "Maxime Kurvink" <[email-masked]>
To: "Worchuirin" <[email-masked]>
Cc: "Daniele Castiglioni" <[email-masked]>
Sent: Monday, 29 April, 2019 14:04:11
Subject: Re: 21449620 - : Besiktas vs Ankaragucu - 28/04/2019 19:00 - Seller informed that Passolig card is incorrect

Hi Mike,

Was this meant for another Maxime? May need to be forwarded to a RU speaker.

Kind regards,

Maxime

________________________________
From: Worchuirin M <[email-masked]>
Sent: Thursday 25 April 2019 12:12:54
To: Maxime Kurvink
Cc: Daniele Castiglioni
Subject: Re: 21449620 - : Besiktas vs Ankaragucu - 28/04/2019 19:00 - Seller informed that Passolig card is incorrect

Hi Maxime,

Can you please call and ask if buyer has passolig? Send below blurb if buyer does not possess passolig.

As you are aware you need a Passolig card, to get one of these please refer to the instruction below.

You must apply for a Passolig Card from this website https://www.passolig.com.tr/uye-ol<https://protect-eu.mimecast.com/s/LudkCK1kgfq6ND8uMq6BY?domain=passolig.com.tr>.

You will need the following information to apply for the card: Nationality, First Name, Last Name, Passport number, Date of Birth, Supported Team and Mobile Number.
Note: Turkish citizens will be asked for a TR (Turkish Registration) number rather than passport number, and TRNC (Turkish Republic of Nothern Cyprus) citizens will be asked for passport numbers

You can collect your Passolig cards at the Passolig centre located in the stadium two hours before the match.
You will be required to provide their passports and Passolig numbers in order to collect the Passolig cards.

Once you have your Passolig details please let us know so that your seller can transfer your ticket to your card.

Kind Regards,
M.Worchuirin
________________________________
From: "Daniele Castiglioni" <[email-masked]>
To: "Worchuirin" <[email-masked]>
Sent: Thursday, 25 April, 2019 16:34:14
Subject: 21449620 - : Besiktas vs Ankaragucu - 28/04/2019 19:00 - Seller informed that Passolig card is incorrect

Hi Mike,

with reference TID21449620, please re assigne case to russian agent to call B to check if he has Passolig card valid for Turkish football match.
event is 3 days away.

thanks,

Daniele