Subject: Re: 19428653 - Broker RU - Rammstein - 29/07/2019 - Need to call buyer for instruction from day shift agent
From: Worchuirin M <[email-masked]>
To: Daniele Castiglioni <[email-masked]>
Cc: Tommaso Nisi <[email-masked]>, Anurag Pradhan <[email-masked]>
Date: Mon, 29 Apr 2019 00:31:25 -0700 (MST)

HI Daniele, 

Please work on this case. 

Kind Regards, 
M.Worchuirin 

From: "Anurag Pradhan" <[email-masked]> 
To: "Worchuirin" <[email-masked]> 
Cc: "Tommaso Nisi" <[email-masked]> 
Sent: Monday, 29 April, 2019 03:33:44 
Subject: Fwd: 19428653 - Broker RU - Rammstein - 29/07/2019 - Need to call buyer for instruction from day shift agent 

Hi Mike, 

Can you please assign this case to a day shift IT agent. 

Regards, 

Anurag 

From: "Tommaso Nisi" <[email-masked]> 
To: "Anurag Pradhan" <[email-masked]> 
Sent: Sunday, 28 April, 2019 21:45:14 
Subject: 19428653 - Broker RU - Rammstein - 29/07/2019 - Need to call buyer for instruction from day shift agent 

Hi Anurag, 

with reference to TID: 19428653, buyer was informed about relocation and reschedule of event, but downloaded tickets after all the updates about this, so is not getting our instruction as she thinks are referred to the new tickets for the new location, while those are referred to the old tickets downloaded. 

Can you please assign the case to a day shift agent to call the buyer and guide in this process? 

Thank you for your consideration 

Tommaso