Subject: 19063888 / Power Seller - Lyceum, London, GB / The Lion King View / 10/02/2019 14:30 / Buyer complain about Refund
From: Daniele Castiglioni <[email-masked]>
To: Mani Upadhaya <[email-masked]>
Date: Mon, 11 Feb 2019 07:25:56 -0700 (MST)

Hi Mansi, 

with reference to TID 19063888, buyer complains about refund. 

Buyer was RAG. he purchased the tickets using a Viagogo Voucher already provided due to previous issue. 

Payment Team communicated that payment is equal to Zero, because she purchased tickets with the voucher. 

please check the case. 

thanks for your time and consideration, 

regards, 

Daniele Castiglioni