Subject: Re: 20717873 - Broker FR- Monte Carlo Rolex Masters 2019 - Semifinals View - 20/04/2019 - Buyer turned Seller issue about personalizing e-ticket
From: Anezka Koubkova <[email-masked]>
To: India Inbox <[email-masked]>, Yannick Wiedmann <[email-masked]>
Cc: Daniele Castiglioni <[email-masked]>, Worchuirin M <[email-masked]>
Date: Tue, 16 Apr 2019 10:29:02 +0000

Hi @Yannick Wiedmann<mailto:[email-masked]>,

can you please ask the S to re-personalize the e-tix with new buyer's details below?

Attendee 1:  Nenad Rodic
Attendee 2:  Raphael Bellot

Thanks,

Anezka

________________________________
From: India Inbox
Sent: Tuesday, April 16, 2019 9:47:40 AM
To: Anezka Koubkova
Cc: Daniele Castiglioni; Worchuirin M
Subject: Re: 20717873 - Broker FR- Monte Carlo Rolex Masters 2019 - Semifinals View - 20/04/2019 - Buyer turned Seller issue about personalizing e-ticket

Hi Anezka,

Please can we check this with this seller? Broker FR

Kind regards

Jose

________________________________
From: Worchuirin M <[email-masked]>
Sent: 15 April 2019 16:20:51
To: India Inbox
Cc: Daniele Castiglioni
Subject: Re: 20717873 - Broker FR- Monte Carlo Rolex Masters 2019 - Semifinals View - 20/04/2019 - Buyer turned Seller issue about personalizing e-ticket

Hi,

Buyer here purchased 3 tickets from tid: 20717873 and resold 2 of them in different transactions (TID 21225306 and TID 21097222) but are unable to re-personalise tickets.

Could you please contact seller support to request Broker FR if they will be able to re-personalise tickets to new attendees below?

Old attendees:

Attendee 1: Carugo Sandro
Attendee 2: Carugo Laura

Re-personalise to new attendees below:

Attendee 1:  Nenad Rodic
Attendee 2:  Raphael Bellot

Kind Regards,
M.Worchuirin
________________________________
From: "Daniele Castiglioni" <[email-masked]>
To: "Worchuirin" <[email-masked]>
Sent: Monday, 15 April, 2019 21:08:03
Subject: Re: 21097222 - Fan Seller - Monte Carlo Rolex Masters 2019 - Semifinals View - 20/04/2019 - Buyer turned Seller issue about personalizing e-ticket

Hi Mike,

with reference to TID 21097222,  Buyer turned Seller has already received e-ticket from original seller and now face an issue personalizing e-ticket for the final buyer.

Original TID 20717873, Buyer turned Seller purchase n.3 e-tickets and then resold only n.2 e-tickets in two different transaction (TID 21225306 and TID 21097222)

can you please check how to personalise e-ticket?

thanks,

Kind regards,

Daniele