Subject: RE: 21009353 - Broker US - Elevation Worship - 01/04/2019 - Buyer complains about Eticks are incorrect
From: Brian Sexton <[email-masked]>
To: Worchuirin M <[email-masked]>
Cc: Daniele Castiglioni <[email-masked]>, Anurag Pradhan <[email-masked]>
Date: Mon, 1 Apr 2019 17:02:40 +0000

Hi Mike,

Tickets are valid, I checked other e-tickets for this event and they all look the same as this. I downloaded these also and they are not scans.

Kind regards,
Brian

From: Worchuirin M <[email-masked]>
Sent: Monday 1 April 2019 21:13
To: India Inbox <[email-masked]>
Cc: Daniele Castiglioni <[email-masked]>; Anurag Pradhan <[email-masked]>
Subject: Re: 21009353 - Broker US - Elevation Worship - 01/04/2019 - Buyer complains about Eticks are incorrect
Importance: High

Hi Brian,

Buyer called and complaint tickets are incorrect.

We have verified and tickets sections seems to be correct but seller has uploaded scan copy.

Could you please forward to CSNY to request if Broker US can upload original PDF?

Kind Regards,
M.Worchuirin
________________________________
From: "Daniele Castiglioni" <[email-masked]<mailto:[email-masked]>>
To: "Worchuirin" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, 1 April, 2019 20:51:30
Subject: 21009353 - Broker US - Elevation Worship - 01/04/2019 - Buyer complains about Eticks are incorrect

Hi Mike,

with reference to TID 21009353, Buyer complains about incorrect e-tickets.

Event is on 01/04/2019,11 hours away.

Tickets were listed as GA Floor, Row 1, Seat 32-35.

Buyer received e-tickets only stating General Admission, with no further details. Needs to require from seller original pdf tickets

Can you please forward to relevant team for further investigation?

thanks,

Regards,

Daniele Castiglioni