Subject: Re: 20467748 / Power Seller - Stadio Olimpico, Rome, IT / Lazio vs AC Milan - Coppa Italia 2018-19 / 26/02/2019 / buyer received wrong quantity e-tickets
From: Ilaria Barletta <[email-masked]>
To: Anezka Koubkova <[email-masked]>, Brian Sexton <[email-masked]>
Cc: Mansi Chhabra <[email-masked]>, Daniele Castiglioni <[email-masked]>
Date: Wed, 20 Feb 2019 13:06:35 +0000

HI Anezka,

just called this seller. He made a mistake. Deleted  e tickets so he can upload everything again. He confirmed he will do it soon.

Ilaria.

________________________________
From: Anezka Koubkova
Sent: 20 February 2019 11:30:06
To: Brian Sexton; Ilaria Barletta
Cc: Mansi Chhabra; Daniele Castiglioni
Subject: Re: 20467748 / Power Seller - Stadio Olimpico, Rome, IT / Lazio vs AC Milan - Coppa Italia 2018-19 / 26/02/2019 / buyer received wrong quantity e-tickets

@Ilaria Barletta<mailto:[email-masked]> can you please ask S to provide all 3 e-tix? Somehow are in system uploaded only 2 out of 3 e-tix purchased.

Thanks,

Anezka

________________________________
From: Brian Sexton
Sent: Wednesday, February 20, 2019 11:13:58 AM
To: Anezka Koubkova
Cc: Mansi Chhabra; Daniele Castiglioni
Subject: FW: 20467748 / Power Seller - Stadio Olimpico, Rome, IT / Lazio vs AC Milan - Coppa Italia 2018-19 / 26/02/2019 / buyer received wrong quantity e-tickets

Hi Anezka,

Could someone please ask the Broker IT if they can provide the missing ticket? Buyer is claiming that they only received 2 out of 3 tickets.

Kind regards,

Brian

From: Mansi Chhabra <[email-masked]>
Sent: Wednesday 20 February 2019 13:55
To: India Inbox <[email-masked]>
Cc: Daniele Castiglioni <[email-masked]>
Subject: 20467748 / Power Seller - Stadio Olimpico, Rome, IT / Lazio vs AC Milan - Coppa Italia 2018-19 / 26/02/2019 / buyer received wrong quantity e-tickets

Hi,

With reference to TID: 20467748, buyer emailed complaining that he only received 2 tickets instead of 3 tickets.

Could you please ask SS agent to contact IT broker asking whether he can provide the 3rd ticket or not.

Thank You

Mansi

________________________________

From: "Daniele Castiglioni" <[email-masked]<mailto:[email-masked]>>
To: "Mansi Chhabra" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, 20 February, 2019 13:44:42
Subject: 20467748 / Power Seller - Stadio Olimpico, Rome, IT /  Lazio vs AC Milan - Coppa Italia 2018-19 / 26/02/2019 / buyer received wrong quantity e-tickets

Hi Mansi,

with reference to 20467748, buyer received wrong quantity e-tickets.

Buyer purchase 3 e-tickets, but received only 2 e-tickets.

can you please check with Power Seller if he can provide also the third missing e-ticket?

thanks for your time and cooperation,

kind regards,

Daniele Castiglioni