Subject: Re: 20361658 / Fan Seller - Stadio Olimpico, Rome, IT / Roma vs Porto - Round of 16 - Champions League 2018-19 / 12/02/2019 21:00 / not able to close the case
From: Mansi Chhabra <[email-masked]>
To: Daniele Castiglioni <[email-masked]>
Date: Fri, 15 Feb 2019 01:34:18 -0700 (MST)

Hi Daniele, 

The case is closed on your behalf. 

Thank You 
Mansi 

From: "Mansi Chhabra" <[email-masked]> 
To: "Daniele Castiglioni" <[email-masked]> 
Sent: Wednesday, 13 February, 2019 13:05:27 
Subject: Re: 20361658 / Fan Seller - Stadio Olimpico, Rome, IT / Roma vs Porto - Round of 16 - Champions League 2018-19 / 12/02/2019 21:00 / not able to close the case 

Hi Daniele, 

Flagged to relevant team. 

Thank You 
Mansi 

From: "Daniele Castiglioni" <[email-masked]> 
To: "Mansi Chhabra" <[email-masked]> 
Sent: Wednesday, 13 February, 2019 12:07:31 
Subject: 20361658 / Fan Seller - Stadio Olimpico, Rome, IT / Roma vs Porto - Round of 16 - Champions League 2018-19 / 12/02/2019 21:00 / not able to close the case 

Hi Mansi, 

with reference to TID 20361658, I write because the system does not let me close the case. 

Case open on Seller side. 

Event was 11hrs. ago, ad state is Substituted. 

for now i set the case as Follow up. 

thanks for your time and consideration. 

regards, 

Daniele Castglioni