Subject: Re: 3444853 / Fan Seller - Ennio Morricone / 29/06/2019 / Mura di Lucca - Viale Carducci, Lucca, Italy / seats missing in viagogo website
From: Mansi Chhabra <[email-masked]>
To: Daniele Castiglioni <[email-masked]>
Date: Thu, 14 Feb 2019 03:44:59 -0700 (MST)

Hi Daniele, 

Please fill the EDM template ( No extra information needed except below) and send a frsh email: 

• Transaction/ Listing number: 
• Event ID: 
• Event Name: 
• Event Date: 
• Geography: 
• Username: 
• What needs to be done: 
• Link as proof: 
• Link to viagogo page: 

Thank You 
Mansi 

From: "Daniele Castiglioni" <[email-masked]> 
To: "Mansi Chhabra" <[email-masked]> 
Sent: Thursday, 14 February, 2019 15:01:32 
Subject: 3444853 / Fan Seller - Ennio Morricone / 29/06/2019 / Mura di Lucca - Viale Carducci, Lucca, Italy / seats missing in viagogo website 

Hi Mansi, 

Seller wants to list tickets on viagogo and he advise that the layout of the viagogo map is incorrect. 
it is missing a row of sectors as follow: S23, S24, S25, S26, S27, S28 and S29 sectors. 
Seller state that in thi way he is not able to list the tickets. 

• Event ID: 3444853 

• Event Name: Ennio Morricone 

• Event Date: 29/06/2019 

• Geography: Lucca, Italy 

• Username: Guido Galli de paratesi 

• What needs to be done: should revise viagogo layout map for the event. 

• Link as proof: [ https://protect-eu.mimecast.com/s/IIjoCROrpCr0Rz5u9CUON?domain=trinitymusic.de | https://www.ticketone.it/ennio-morricone-lucca-biglietti.html affiliate=ITT&doc=artistPages%2Ftickets&fun=artist&action=tickets&key=2362105%2411577783&jumpIn=yTix&kuid=466171&from=erdetaila ] 

• Link to viagogo page: https://www.viagogo.it/Biglietti-Teatro/Classica/Ennio-Morricone-Biglietti/E-3444853?qty=1 

Seller wants to list tickets for the following seats: 

    * ID event : 3444853 
    * sector S24, row 63, seats: 16, 15 14 13 

can you please check? 

thanks for your collaboration, 

Best regards, 

Daniele Castiglioni