Subject: Re: Problem at check in -
From: Pritish Nandi <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Cc: Saurabh Dadu <[email-masked]>, Kaushal Singh <[email-masked]>
Date: Sun, 27 Aug 2017 02:28:04 +0530 (IST)

Yes they have. However one of the booking the buyer booked through somebody else and checked in. 

From: "Deeksha Dadu" <[email-masked]> 
To: "Pritish Nandi" <[email-masked]> 
Cc: "Saurabh Dadu" <[email-masked]>, "Kaushal Singh" <[email-masked]> 
Sent: Sunday, 27 August, 2017 02:26:38 
Subject: Re: Problem at check in - 

Are they allowing the guest to check-in? Please tell them to let the guest check-in and we can sort this out with the manager in the morning. Please tell them that the guest can’t wait 

From: Pritish Nandi < [email-masked] > 
Date: Sunday, 27 August 2017 2:23 am 
To: Deeksha Dadu < [email-masked] > 
Cc: Saurabh Dadu < [email-masked] >, Kaushal Singh < [email-masked] > 
Subject: Re: Problem at check in - 

Hi Ma'am, 

Thank you for your information. 

Will send an email to the hotel however I have spoken to them as well and the duty manager is not available so they have asked to call the hotel after 8.00am hotel local time. 

Regards 
Pritish 

From: "Deeksha Dadu" < [email-masked] > 
To: "Pritish Nandi" < [email-masked] > 
Cc: "Saurabh Dadu" < [email-masked] >, "Kaushal Singh" < [email-masked] > 
Sent: Sunday, 27 August, 2017 02:21:24 
Subject: Re: Problem at check in - 

Hi, 

88346- the confirmation call went on this, we just heard it too, the rep also said on the phone that they have sent the email. There is also a written confirmation email from the hotel under 135535, please send that to the hotel and ask them to check. They have to allow check-in as they gave it in written. Checking for the other one. 

Regards, 
Deeksha 
From: Pritish Nandi < [email-masked] > 
Date: Sunday, 27 August 2017 2:12 am 
To: Deeksha Dadu < [email-masked] > 
Cc: Saurabh Dadu < [email-masked] >, Kaushal Singh < [email-masked] > 
Subject: Problem at check in - 

Hi Ma'am, 

Transaction 88346 and 88360 had problem at check in. The name was never changed and I do see a confirmation call on both of them. Could you please pull the call recordings and see if it was confirmed correctly. 

R egards, 
Pritish Nandi