Subject: Shift Change Request - Harsh Kukreja
From: Pritish Nandi <[email-masked]>
To: Saurabh Dadu <[email-masked]>, deeksha <[email-masked]>
Date: Tue, 4 Jul 2017 04:14:39 +0530 (IST)

Hi All, 

The below mentioned agent is asking continuously for shift change to morning shift 7am-4pm. She said her parents are not allowing her to work anymore as she was promised a Morning Shift after training when she joined. She also said her father is getting frustrated with the shift she is currently doing and she is unable to make them understand. 

Now regarding her performance she is too slow with the process and taking instructions. However it would be wrong to say that she did not try, as she did try hard and has improved from her past performances. I have trained her to GE as well and would be following up with Parables. Also would be taking test chats and update further but can you please speak to the employee once. 

Harsh Kukreja 

R egards, 
Pritish Nandi