Subject: Roomer Feedback
From: Pritish Nandi <[email-masked]>
To: Akihiko Yamamoto <[email-masked]>, Ankita Dwivedi <[email-masked]>, Ankur Saxena <[email-masked]>, Arif Mohd <[email-masked]>, Harsh Srivastava <[email-masked]>, Kaushal Singh <[email-masked]>, "Prashant Kumar" <[email-masked]>, Rahul Pal <[email-masked]>, Rohit Nag <[email-masked]>, Vikas Saihgal <[email-masked]>
Cc: deeksha <[email-masked]>
Date: Wed, 1 Feb 2017 00:39:54 +0530 (IST)

Guys, 

Please make sure that you write internals notes on a tickets which are getting escalated to TLV. Even if you send an email through gmail then also you have to write a note in the internal notes of the ticket. The notes should consist of - What was the issue, you findings (if any) and what help you are looking from TLV. This cannot be missed as instructed by Jay. 

Please be careful. 

R egards, 
Pritish Nandi