Subject: Roomer Update!
From: Pritish Nandi <[email-masked]>
To: ali alassang <[email-masked]>, Angela LaCombe <[email-masked]>, Ankita Dwivedi <[email-masked]>, Ankur Saxena <[email-masked]>, Arif Mohd <[email-masked]>, Rahul Pal <[email-masked]>, "Ramananda " <[email-masked]>, kamakhya <[email-masked]>, hashim <[email-masked]>
Cc: deeksha <[email-masked]>
Date: Wed, 19 Oct 2016 00:38:02 +0530 (IST)

Hi Team, 

This should be effective immediately. As per update from Jaycel on reservations - room type selection we must follow the below mentioned guidelines. Few Examples Attached. 

What is the update- 

jaycel [12:17 AM] 
For your guidance. if there's any changes, I will update you. 

(a) If the P2P room doesn't have breakfast included, we select the room type match without breakfast too. 

(b) If the P2P room includes breakfast, we select the same room type with breakfast. 

(c) If the P2P room includes breakfast, we do not select the room type with no breakfast 

(d) All P2P reservations are non-refundable, but we can select refundable same partner room type 

(e) We select the closest partner room type if there is no same room type available on the drop down. 

Why this is important- 

Please note that if we do not select the correct room type in Supplier dropdowns then it would have negative effects which is for example- The P2P is room type without breakfast and you have selected the Supplier room type with breakfast then when the room is sold the buyer would be under impression that he purchased a room with breakfast however originally that s not the case. Because the hotel never offered free breakfast with room however it was your mistake when selecting from the dropdown. So this is a loss to roomer and also frustration for buyer. Also incorrect advertising. So selecting the closest one is required along with following the instructions above. Please note that no window, non smoking etc does not have significant impact on the room type. 

R egards, 
Pritish Nandi