Subject: Re: Ticket #230082 - W9 inquiry
From: Pritish Nandi <[email-masked]>
To: "Sona Kala . Chakma" <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>
Date: Thu, 6 Oct 2016 05:18:37 +0530 (IST)

Is this understood Apoorv as I do not see any acknowledgement on this? 

Regards 
Pritish 

From: "Sona Kala . Chakma" <[email-masked]> 
To: "Apoorv Joshi" <[email-masked]> 
Cc: "Pritish Nandi" <[email-masked]> 
Sent: Monday, 3 October, 2016 05:38:22 
Subject: Ticket #230082 - W9 inquiry 

Apoorv, 

Who told you that members can send W9 to the accounting address? W9 forms have very confidential information and should never fall in wrong hands. We never ask them to send us the w9 form to the accounts address we have on file INSTEAD we escalate so they can mail the W9 form(member can fill up and return to the address on the envelope). We do not know what address they write from and where they need to return to. 
This can cause serious complaints from the client. 

It was good that I got hold of the member and advised to wait for instructions from our Accounts team. 

Regards, 
Sona