Subject: Re: August promotion for $2.00 Bonus
From: Pritish Nandi <[email-masked]>
To: Rahul Pal <[email-masked]>
Cc: Junaid Ahmed <[email-masked]>, Ankit John <[email-masked]>, Aman Purwar <[email-masked]>, Ankur Saxena <[email-masked]>, Rohan Srivastava <[email-masked]>, Apoorv Joshi <[email-masked]>, "Ramananda " <[email-masked]>, Romesh Singh <[email-masked]>, "Ravi Parkash . Gupta" <[email-masked]>, "Sharad sharma" <[email-masked]>, "Sona Kala . Chakma" <[email-masked]>, deeksha <[email-masked]>
Date: Wed, 14 Sep 2016 22:12:45 +0530 (IST)

Hi Rahul, 

That is very good question and I am sorry I have missed it. They should receive the credit for those listed offer completed on the date mentioned in the promotion to be eligible to receive the credit for promotion as well. If you see that those offers were completed and also credited in the account and haven't receive the credit for the offer then you need check it normal (like any other offer which is completed by them). 

Until they do not receive the credit for those offers (Either manual credit or automatic by the provider) we would not be issuing manual credit for the promotion. Once they have received the credit for the offers after meeting the additional requirements listed below they are eligible for the August $2.00 bonus promotion credit. 

So what to do- If the member completed the offers and is complaining that he did not receive the credit for the promotion . First check if he meets the below mentioned criteria. After that check if he received the credit for those offers. If yes- then issue manual after checking the account for August promotion. If no- then make the member understand they should have been credited for those offer to be eligible for the promotion bonus. Also issue manual credit if it is 14+ days for those offer and also issue credit for the promotion. Resolution team would be able to check this further and accept or deny the credit as per the information supplied by the member later. However our work was done. 

Regards 
Pritish 

From: "Rahul Pal" <[email-masked]> 
To: "Junaid Ahmed" <[email-masked]> 
Cc: "Pritish Nandi" <[email-masked]>, "Ankit John" <[email-masked]>, "Aman Purwar" <[email-masked]>, "Ankur Saxena" <[email-masked]>, "Rohan Srivastava" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Ramananda " <[email-masked]>, "Romesh Singh" <[email-masked]>, "Ravi Parkash . Gupta" <[email-masked]>, "Sharad sharma" <[email-masked]>, "Sona Kala . Chakma" <[email-masked]>, "deeksha" <[email-masked]> 
Sent: Wednesday, 14 September, 2016 15:44:21 
Subject: Re: August promotion for $2.00 Bonus 

Hello, 

Is it true they must have been credited for the offers which are done through this link(under this promotion?), or just completing would be fine? 

Thank you 
Rahul 

From: "Junaid Ahmed" <[email-masked]> 
To: "Pritish Nandi" <[email-masked]> 
Cc: "John, Ankit" <[email-masked]>, "Purwar, Aman" <[email-masked]>, "Saxena, Ankur" <[email-masked]>, "Srivastava, Rohan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Rahul Pal" <[email-masked]>, "Ramananda" <[email-masked]>, "Romesh Singh" <[email-masked]>, "Ravi Parkash . Gupta" <[email-masked]>, "Sharad sharma" <[email-masked]>, "Sona Kala . Chakma" <[email-masked]>, "deeksha" <[email-masked]> 
Sent: Monday, September 12, 2016 10:12:35 PM 
Subject: Re: August promotion for $2.00 Bonus 

Hello Sir, 
There is a situation, where member claims that they received the paidemail for 2 for 2 August promotion and completed the offers from the link through email. How can we determine that the paidemail sent to the member or not and what will be location for that click for promotion. 

Thanks and regards, 
Junaid Ahmed 

From: "Pritish Nandi" <[email-masked]> 
To: "John, Ankit" <[email-masked]>, "Purwar, Aman" <[email-masked]>, "Saxena, Ankur" <[email-masked]>, "Srivastava, Rohan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Junaid Ahmed" <[email-masked]>, "Rahul Pal" <[email-masked]>, "Ramananda" <[email-masked]>, "Romesh Singh" <[email-masked]>, "Ravi Parkash . Gupta" <[email-masked]>, "Sharad sharma" <[email-masked]>, "Sona Kala . Chakma" <[email-masked]> 
Cc: "deeksha" <[email-masked]> 
Sent: Sunday, September 11, 2016 2:56:42 AM 
Subject: August promotion for $2.00 Bonus 

Team, 

I have an update for members coming on chat for August Promotion where they receive $2.00 for completing 2 offers from the list - http://www.inboxdollars.com/promotions 

Scenario -Members comes in chat asking for promotion credit of $2.00 where they say that they have completed 2 offers under the August promotion. However did not receive credit for the bonus. 

What needs to be done- 

1. Ask for member when did they completed the offers and offer must be completed between August 24, 2016 at 12:01 a.m. CST and August 31, 2016 at 11:59 p.m. CST 
2. The need to complete offers from the promotion link of the inboxdollars website which is http://www.inboxdollars.com/promotions and if the complete it from Paid email, home page or from offers page then they are not eligibl e. If they have completed the offer from this promotion link then the offer click would show something like this and if anything apart from this is not the right. 
3. After that you need to check if they have completed the offer which was listed in this promotion section. Note that not all offers were listed for this promotion and they should be completed only those offers which are listed in the promotion page. They would not get bonus for the promotion for any other offer completed other then the listed ones. Please check the link to check that. 

4. If all conditions meet then you should be able to credit the member manually after checking the remarks and manual notes. 

How to enter Manual Credit- 

Offer Name- 2 for 2 August 
Ticket Number- 123456 
Description- No description Required 
Amount- 2.00 

R egards, 
Pritish Nandi