Subject: Escalation from Susan!
From: Pritish Nandi <[email-masked]>
To: "John, Ankit" <[email-masked]>, "Purwar, Aman" <[email-masked]>, "Saxena, Ankur" <[email-masked]>, "Srivastava, Rohan" <[email-masked]>, Apoorv Joshi <[email-masked]>, Junaid Ahmed <[email-masked]>, Rahul Pal <[email-masked]>, "Ramananda " <[email-masked]>, Romesh Singh <[email-masked]>, "Ravi Parkash . Gupta" <[email-masked]>, "Sharad sharma" <[email-masked]>, "Sona Kala . Chakma" <[email-masked]>
Date: Tue, 13 Sep 2016 01:55:05 +0530 (IST)

[12:22:26 AM] Susan Ramaswamy: Hi Pritish, can you please ask agents to note if a member is stating they are not getting their activation emails and they are in GMAIL? Gmail will sometimes route our emails to their PROMOTIONS tab instead of the inbox and is easy to address in chat vs escalating. Thanks! 
[12:23:02 AM] Pritish nandi: Sure thing 
[12:23:07 AM] Pritish nandi: Updating all 

Who sent wrong escalation without checking the promotion Tab for gmail? not sure why she needs to remind me of this when I have already trained everybody on this? 

This shows how you forget things which are explained to you guys. Please do not repeat this again and I do not want her me the same thing which was already been explained to you guys again and again. 

R egards, 
Pritish Nandi