Subject: Spin and Win Update- Very Imp
From: Pritish Nandi <[email-masked]>
To: Apoorv Joshi <[email-masked]>, "Gaurav Joshi" <[email-masked]>, "Jamal Ahmad" <[email-masked]>, Junaid Ahmed <[email-masked]>, Rahul Pal <[email-masked]>, Rakesh Debbarma <[email-masked]>, "Ramananda " <[email-masked]>, Romesh Singh <[email-masked]>, "Ravi Parkash . Gupta" <[email-masked]>, Shahnawaz Akbar Dar <[email-masked]>, "Sharad sharma" <[email-masked]>, "Sona Kala . Chakma" <[email-masked]>
Date: Fri, 8 Jul 2016 00:15:07 +0530 (IST)

Spin and Win Wheel - 

From: Susan Ramaswamy 

Date: Fri, 8 Jul 2016 at 12:00am 

Category: Urgent Messages 
If someone inquires about the Spin and Win wheel and complains that the wheel only gives them sweeps, is rigged, or states its impossible to win cash please stick to the shortcuts provided and do not use the term "Random" in describing how the wheel works. 

If a member challenges an agent about how many times a wheel can land on sweeps and not cash do not state" the wheel is random for winning" 

You can state the following: 

The wheel is designed to offer members a fun activity to do if being disqualified from a survey. The Wheel is not intended or implied as a cash earning activity on our site and is strictly voluntary to use. 
When a member is disqualified from a survey and elects to spin the wheel for a chance to win a prize (cash, token,no win, or sweeps). If you earn sweeps these can then be used to enter in drawings in the reward center for a chance to win a cash prize. If you earn a token than this can be applied once you successfully complete a survey. 
We have information on this feature located here in our Support Center: http://support.inboxdollars.com/hc/en-us/articles/204271545-Spin-and-Win-Wheel 
As noted in the articles: 
Billy Note: The wheel is not intended as a cash earning activity and is a chance to win a prize after being disqualified from a survey. Spinning the wheel is voluntary and there are no guarantees of winning a cash prize or implies cash will be earned . 

This is a Shortcut listed as: "Spin & Win Wheel how it works" 

R egards, 
Pritish Nandi