Subject: Reminder: Bria Teams - License Server Migration on April 11
From: Operations at CounterPath <[email-masked]>
To: [email-masked]
Date: Mon, 10 Apr 2023 08:01:47 -0600

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CounterPath will be performing the license server migration on Tuesday, April 11th at 9pm PST
[CounterPath, an Alianza Company] <https://email.alianza.com/e3t/Ctc/ZR+113/ct6dH04/VX89Mq3Z_X48N8k4WGZkyq6yW3_3yVc4ZbvjqN1n_9XQ3lLzNV1-WJV7CgRv4Vb-nHX7Byc1tW7j3s5j4GyF4WVrDS0L8FYxl9W2J1GXH5RgbhSW4rG4K68b7YWNV5Zw6_2L5b3zW71rdtD6XrjjfW2Cdd598GdynpW6VFDLN7ymB-HW2g1kcH7fPtvlW8SLV7y6VV-18W73n3NL2-7vSrW5SxD9x8vSqf6VsT6kw202b2gW3lG7RB5KFq3bW8NvXD21kD061W45CyGq9jHHZDW4LGPfr5TdzdD3bkr1>
Bria Teams
License Server Migration

As previously communicated in our License Server Migration notice<https://email.alianza.com/e3t/Ctc/ZR+113/ct6dH04/VX89Mq3Z_X48N8k4WGZkyq6yW3_3yVc4ZbvjqN1n_9ZB3lLCyV1-WJV7CgZnmW8Tg0N18b9zNHW8r97Yl793s7TW3Hkybk23PDS3W1_TjbC2PPZ6yW1_krGy5dYJ8JW6j0_Ct7lN9PhW2LKNNs2s6Yx9W2-xPnt3FDTXlW1Q7rT77r4X60W4xYVpt3QnwjDW5Hcdrl3BZ3G_W2xwCLM1ZkCZXVLXZZ11cvj1dW8Xb0d72BgyBFW29KBYy8m9GlDW76v3jN5V7JKbW511Tl720d2cQW7XPMxB2yRt0fN7ypX71pVRJxW10lYxc8_wSDmN4ycYvj8D8p-W6gbffJ6qM_HlMSYXNTLSP-gW5C5sYY8_JLYQW5j2-Lx14F1fsW4mZP5k4xFZn9W3YxrZW5YKBtxN7DW7lwyhhmtVCMN502W56qJV_Y93m8C8wM63mdp1>,  we will be migrating the license server that supports your Bria apps on Tuesday, April 11, 2023. Please review the details below and contact us with any questions you may have before or after this activity.

Description

We will be updating and migrating the license server to a new datacenter.  Customers that have taken the opportunity in January, February and March to verify their networks to accommodate these changes should not experience any downtime during this migration.

As a reminder, our license server is a background service that Bria apps contact for license verification purposes.  As part of this migration, server IPs will be changing and as such we ask that customers with strict outbound firewall restrictions ensure that they've updated their network configuration to allow Bria apps to continue to reach the specified addresses below:

License Server Domains:
secure.counterpath.com
secure-east.softphone.com
secure-west.counterpath.com

License Server IPs:

216.93.246.170

69.90.51.170

40.78.10.175

52.183.45.217

52.250.216.127

198.204.63.15

173.244.45.15

Timeline

This migration activity will be conducted between 9pm - 11pm Pacific Time (PST) on Tuesday, April 11, 2023. The process should take no longer than 2 hours.

Impact Statement

During the migration period, Bria clients will continue to operate without disruption IF network paths are open to reach the license server URLs and IPs listed above.

Further Notifications

CounterPath will notify customers when the migration is complete.  Please contact us via our Support Center<https://email.alianza.com/e3t/Ctc/ZR+113/ct6dH04/VX89Mq3Z_X48N8k4WGZkyq6yW3_3yVc4ZbvjqN1n_9Y53lLB3V1-WJV7CgWyRW7bVnxg60N1hrW6VW8t32S4mfvW4sSfy03sRVghVWNsn26LR-HZW8fhCg91rxMlGW5pdfmn5dPYtxW4GgL9T80DSFwW526KPn6qMR5bW1DnR8Q1sLJ91W2P2pGF6KJttPW1SpPnk4knztZW1Phj7N43lZtBW81dGJK1C7h8ZW7v6Hg-23KfKyW1_tNxN91crYdW37ZSzk3SStHxW7YLGvp2MHsBdN29MqvPTyDvHW6Xvq-y96ZctYW2gYBr55BznLS35s51> with any questions you may have with regards to this activity.

Thank you for your business and have a nice day,

The Operations Team

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CounterPath, an Alianza Company, 1064 S. North County Blvd, Pleasant Grove, Utah 84062, United States

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