Subject: Fwd: Call Center Oopsie
From: Pritish Nandi <[email-masked]>
To: deeksha <[email-masked]>
Date: Tue, 4 Apr 2023 06:44:07 -0700 (MST)

FYI 

From: "Julia Brasfield" <[email-masked]> 
To: "Pritish Nandi" <[email-masked]> 
Sent: Tuesday, April 4, 2023 7:06:23 PM 
Subject: Fwd: Call Center Oopsie 

Hey Pritish, 

Would you please remind the team to use the bookmarks which show the booking block times - it's not always on the hour. 

Thanks, 
Julia 

---------- Forwarded message --------- 
From: Nini Tran < [ mailto:[email-masked] | [email-masked] ] > 
Date: Tue, Apr 4, 2023 at 9:30 AM 
Subject: Call Center Oopsie 
To: Julia Brasfield < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Debbie Mar < [ mailto:[email-masked] | [email-masked] ] > 

Gooood morning! 
Connie and I just realized that this client was not booked at the right time to where it usually says “Book Here” and it’s off by about 15 minutes. Connie isn’t busy today so it’s okay BUT she said that it’s the same person from the call center who’s making the mistakes so I just wanted to let you know. 
In 

Sent from my iPhone 

-- 
Julia Brasfield 

3824 Highlands Parkway SE 
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