Subject: Lisa Colella
From: Pritish Nandi <[email-masked]>
To: Release Concierge <[email-masked]>
Cc: release <[email-masked]>
Date: Thu, 30 Mar 2023 06:31:02 -0700 (MST)

Hi Team, 

The above mentioned customer called yeasterday to book a half day Bliss pass on May 13, 2023 from12:30 pm - 4:30 pm. After booking the Bliss pass she changed her mind and booked 60 min release signature massage as well. 
She paid $180.00 for both the service however as per the Release mini day package she should have paid only $160.00. 

I am not sure if you would like to refund $20.00 extra she paid for the service. Just to let you know we did advise her that she could have saved $20 if she would have decided to book the Bliss pass and massage together as mini day, after we have made the booking. 

Regards, 
Pritish Nandi