Subject: ZxChat - [email-masked]
From: [email-masked]
To: [email-masked]
Date: Thu, 18 Feb 2016 05:07:43 +0530 (IST)

[ 05:07 ] Nishant Roy: 9036260866 Anne Hong [email-masked].. She purchased 2 heaven cart voucher online and she was asked to call to book the appointment. Customer will not be available after this Sunday so she can't get the service done any other time. She was asking for a refund.

[ 05:08 ] Nishant Roy: Order number 3391.

[ 05:08 ] Me: k

[ 05:09 ] Me: which Location

[ 05:10 ] Nishant Roy: Park

[ 05:13 ] Nishant Roy: Plz also ask what's the refund process once we send an email to Lisa. ( If at all we are sending an email )

[ 05:13 ] Me: kk

[ 05:39 ] Nishant Roy: 7133040827 Precios Palmero 291.90 Customer was charged for the services. She had showmn the Voucher at the front desk (72372046) Voucher is still valid.. Women's Haircut $104.24 Double Process $187.65... Please check.Location Park Ave.

[ 05:40 ] Me: Did not understand this

[ 05:40 ] Me: What are you typing?

[ 05:40 ] Nishant Roy: I typed it on the notepad. let me rephrase it.

[ 05:40 ] Me: So was she charged FP?

[ 05:41 ] Me: Even when she had a voucher

[ 05:41 ] Nishant Roy: Yes,

[ 05:41 ] Me: kk

[ 05:41 ] Nishant Roy: She had shown the Voucher at the Front Desk. The Voucher 72372046 is still valid.