Subject: Re: Call Center Release - Jennifer Mercier
From: Pritish Nandi <[email-masked]>
To: Release Concierge <[email-masked]>
Cc: Hannah Salut <[email-masked]>, deeksha <[email-masked]>, saurabh <[email-masked]>, Pravesh Singh <[email-masked]>
Date: Thu, 16 Mar 2023 05:37:56 -0700 (MST)

Hi Krystyjana, 

Thank you for your email and sorry for the confusion. 

The booking is for 04/15 and not for 04/14. It is done under Brittany Peters. 

Regards, 
Pritish 

From: "Release Concierge" <[email-masked]> 
To: "Pritish Nandi" <[email-masked]>, "Hannah Salut" <[email-masked]>, "deeksha" <[email-masked]>, "saurabh" <[email-masked]>, "Pravesh Singh" <[email-masked]> 
Sent: Thursday, March 16, 2023 5:02:33 AM 
Subject: Fwd: Call Center Release - Jennifer Mercier 

Hi Pravesh, 

Would you kindly clarify- I am not finding the 4/14/23 appts at 2:30 

Thank you! 
Krystyjana 
---------- Forwarded message --------- 
From: Jennifer Mercier < [ mailto:[email-masked] | [email-masked] ] > 
Date: Wed, Mar 15, 2023 at 6:10 PM 
Subject: Call Center Release - Jennifer Mercier 
To: < [ mailto:[email-masked] | [email-masked] ] > 

	Release Wellness - Call Center Contact Form 

	Customer's Name 	Jennifer Mercier 
Customer's Phone Number 	(508) 423-3614 
Customers E-Mail Address 	[ mailto:[email-masked] | [email-masked] ] 
Is this a Late cancel Request? 	No 
Message 	Hi team, 

Jennifer had booked a 3x90 min massage appointment for herself, Kacey, and Stephanie. She called us informing us that Stephanie will not be coming and she wanted to replace her with Brittany. I have booked the appointment under Brittany's name, please apply for the payment. 
(774) 254-6328 
Stephanie Calbon 
Date of Appointment 	04-14-2023 
Time of Appointment 	02:30 PM 
Agent's Name 	Pravesh