Subject: Re: WeConnect Downtime
From: Saurabh Dadu <[email-masked]>
To: Rebecca Dybala <[email-masked]>, "Pritish Nandi (LSM)" <[email-masked]>
Cc: Release Concierge <[email-masked]>, Deeksha Dadu <[email-masked]>
Date: Wed, 18 Jan 2023 15:27:06 +0000

Hi Rebecca - That was done already.

We will today make outbound calls to customers from our Phone system given that WeConnect is down.

When we make outbound calls - customers will see our number on caller ID and not Release number, but we don't have a choice right now.

Saurabh Dadu
LiveSalesman
India: +91 120 4332621 x 17
US: 1 240 949 2437
Cell: +91 9810175203
________________________________
From: Rebecca Dybala <[email-masked]>
Sent: 18 January 2023 8:55 PM
To: Pritish Nandi (LSM) <[email-masked]>
Cc: Release Concierge <[email-masked]>; Saurabh Dadu <[email-masked]>; Deeksha Dadu <[email-masked]>
Subject: Re: WeConnect Downtime

Thank you for investigating Pritish. Can the team please log back in to your phone system to hopefully continue catching incoming calls. Thank you! Please keep us advised with any updates.

Rebecca Dybala
HR Manager
[email-masked]<mailto:[email-masked]>
508-986-2330 Ext. 105
201 Turnpike Rd Westborough, MA 01581
www.releasewellbeingcenter.com<http://www.releasewellbeingcenter.com>

On Jan 18, 2023, at 10:16 AM, Pritish Nandi <[email-masked]<mailto:[email-masked]>> wrote:

Hi All,

Just got off from a call with the Weconnect support team and it seems to be an outage with the Weconnect portal. They are not sure when this will be back as they are still investigating this.

They will send an update and as soon as I have more information I will update all stakeholders.

Regards,
Pritish

________________________________
From: "saurabh" <[email-masked]<mailto:[email-masked]>>
To: "Rebecca Dybala" <[email-masked]<mailto:[email-masked]>>
Cc: "Release Concierge" <[email-masked]<mailto:[email-masked]>>, "Pritish Nandi" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, January 18, 2023 8:25:20 PM
Subject: WeConnect Downtime

Hi Rebecca,

There seems to be a downtime with WeConnect. We are unable to login. We all tried. Pritish is on phone with them. Will let you know how it goes.

Saurabh Dadu
LiveSalesman
India: +91 120 4332621 x 17
US: 1 240 949 2437
Cell: +91 9810175203