Subject: Re: UTU Dashboard for Dec-22
From: Gaurav Yadav <[email-masked]>
To: saurabh <[email-masked]>
Cc: Pritish Nandi <[email-masked]>
Date: Fri, 13 Jan 2023 05:04:14 -0700 (MST)

Hi sir, 

Given below is the asked data. 

Date 	Ticket ID 	Ticket created time 	First reply done at 	Agent 	First reply time(hrs) 	Remarks 
03-Dec 	1124 	11:07 	05-12-2022 12:41 	Anish 	49:34:00 	
05-Dec 	1125 	11:14 	06-12-2022 12:25 	Anish 	25:11:00 	Ann asked to wait 
05-Dec 	1126 	14:40 	14:47 	Anish 	00:07:00 	
07-Dec 	1127 	16:56 	18:02 	Anish 	01:06:00 	
08-Dec 	1128 	12:49 	13:20 	Anish 	00:31:00 	
10-Dec 	1129 	23:01 	12-12-2022 13:03 	Anish 	38:02:00 	
11-Dec 	1130 	18:21 	12-12-2022 13:07 	Anish 	18:46:00 	
12-Dec 	1131 	06:44 		Anish 		Spam 
13-Dec 	1133 	10:54 		Anish 		Spam 
14-Dec 	1134 	23:54 		Anish 		Ticket merged 
15-Dec 	1135 	19:33 	20:22 	Anish 	00:49:00 	
22-Dec 	1136 	02:45 	14:20 	Anish 	11:35:00 	
22-Dec 	1139 	06:52 	14:24 	Anish 	07:32:00 	

From: "Gaurav Yadav" <[email-masked]> 
To: "saurabh" <[email-masked]> 
Cc: "Pritish Nandi" <[email-masked]> 
Sent: Thursday, January 12, 2023 5:29:30 PM 
Subject: Re: UTU Dashboard for Dec-22 

updated. 

From: "Gaurav Yadav" <[email-masked]> 
To: "saurabh" <[email-masked]> 
Cc: "Pritish Nandi" <[email-masked]> 
Sent: Thursday, January 12, 2023 3:55:01 PM 
Subject: UTU Dashboard for Dec-22 

Hi sir, 

Please check the dashboard for UTU. 

Thanks, 
Gaurav