Subject: Re: Call Center Release - Leah Parsons
From: Release Concierge <[email-masked]>
To: [email-masked], Pritish Nandi <[email-masked]>
Date: Wed, 28 Dec 2022 15:36:03 -0500

Hello Pritish,

The remaining money on their gift card is linked to their account on
MindBody. The gift card should say a balance of zero and the money should
be applied on their account balance.

Thank you,
Shannon W.
Release Well-Being Center

On Wed, Dec 28, 2022 at 2:41 PM Leah Parsons <[email-masked]> wrote:

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>   Release Wellness - Call Center Contact Form
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> Customer's Name Leah Parsons
> Customer's Phone Number (774) 479-8028
> Customers E-Mail Address [email-masked]
> Message Hi Team,
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> Leah Parsons called in to report an issue with her guft card which was
> purchased back in 2020. It was for $490 and she said she used it only
> partially and it had balance in it. Now when she is trying to use it it
> says 0 amount. Gift card number is 100003436.
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> She says it is not fair that she does not have any money on it and if it
> expired because the world was hit by covid and she could not use it, Please
> check and get back to her.
> Agent's Name
> Pritish
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