Subject: Re: Release WBC Promos and refferals
From: Release Concierge <[email-masked]>
To: Madison Allen <[email-masked]>
Cc: Pritish Nandi <[email-masked]>, release <[email-masked]>, deeksha <[email-masked]>, saurabh <[email-masked]>
Date: Wed, 21 Dec 2022 07:39:33 -0500

Good morning!

Thank you Madison and thank you Pritish for your clarifying questions! As Madison said, the 20% discount only applies to members - not any other type of guest no matter how many times they visit Reease. They can have any type of membership to receive the discount: Fitness, Yoga, Just Breathe, Breathe and Bliss, Transformation, Spa. It is for appointments on Sundays - Thursday only (not Fridays or Saturdays). 

Gathering the referral info is very important. If you are scheduling an appointment with an existing client and you receive an alert that there is no referral type, please ask how they heard about Release and make the selection. 

Thank you!

> On Dec 21, 2022, at 7:34 AM, Madison Allen <[email-masked]> wrote:
> 
> Hi!
> 
> So for the member20 code, it is just for members already at Release. They will receive 20% off any spa service they book for Sunday-Thursday. It is for any membership as well. 
> 
> For referrals, that is fine! Whenever adding a new guest, just ask them how they heard about Release or who/what referred them and add it to their profile (Attached image of my account to show). We can just move forward with new accounts and not worry about existing ones! I hope this answered your questions and sorry if it was confusing at first!
> 
> Thank you,
> 
> Madison Allen
> 
> On Tue, Dec 20, 2022 at 3:43 PM Pritish Nandi <[email-masked] <mailto:[email-masked]>> wrote:
> Hi Madison,
> 
> Thank you for sharing this update. 
> 
> Just to understand, is this only for existing guest who have Spa membership or anybody who were referred to release wellbeing center.
> 
> Also, if this is for members only, does it matter which membership service they have opted for or this can be applied to any member who has an active membership with us. 
> 
> For referrals, can you advise if this needs to be added under thier profile section>>referrals. Will this needs to be selected for new profiles we add or exitsing profiles as well. 
> 
> I wanted to know how do we know where to apply it and where not. 
> 
> Regards,
> Pritish
> 
> From: "Madison Allen" <[email-masked] <mailto:[email-masked]>>
> To: "Release Concierge" <[email-masked] <mailto:[email-masked]>>, "release" <[email-masked] <mailto:[email-masked]>>, "deeksha" <[email-masked] <mailto:[email-masked]>>, "saurabh" <[email-masked] <mailto:[email-masked]>>
> Sent: Wednesday, December 21, 2022 1:35:25 AM
> Subject: Release WBC Promos and refferals
> 
> Hi everyone!
> 
> So we’ve added a member20 to the promotions on Mind Body. This is for all members to utilize on spa services Sunday-Thursday. They receive a 20% discount and this will need to be used whenever they book a service. It’s important to track members utilizing this perk, that they might not even know they have!
>  
> We also need to begin utilizing the referrals on Mind body. Just ask guests if they were referred by anyone or online. There are several options under referrals and subtypes to choose from. This is important for us to know what is and what isn’t working in terms of marketing. It easily helps us track this information. If someone saw an Instagram post and thought to come into Release it’s good to know that is more effective than another form might be.
> 
> Thank you!
> 
> <mindbody ref.png>