Subject: Re: Can you do Partial refunds?
From: Release Concierge <[email-masked]>
To: Pritish Nandi <[email-masked]>
Date: Mon, 12 Dec 2022 10:55:30 -0500

Hi there Pritish!

Yes, we do allow partial refunds.  If the appointments are paid in the same
Sales ID, the individual would need to wait until the day of the service to
have the partial refund processed.  This is due to the fact that Mind Body
software will ONLY allow one refund per Sales ID.  If the appointments were
to be paid for individually, we would have no problem making a refund in
advance.

Please let me know if this answers your question.

Thanks so much!
Krystyjana

On Mon, Dec 12, 2022 at 10:20 AM Pritish Nandi <[email-masked]> wrote:

> Hi Team,
>
> Hope you are doing well.
>
> Can you advise if you guys are able to do a partial refunds? if a customer
> is booking for 2-3 people and one person cancels a booking. Can you guys do
> a partial refund for that? How does the refund works.
>
> Thank you in advance.
>
> Regards,
> Pritish Nandi
>