Subject: WRONG BOOKING AS PER CLIENT (Kathleen Coleman)
From: erah austre <[email-masked]>
To: concierge <[email-masked]>
Cc: Hannah Salut <[email-masked]>, Pravesh Singh <[email-masked]>, Pritish Nandi <[email-masked]>
Date: Mon, 28 Nov 2022 14:07:09 -0700 (MST)

Hi Team, 

Kathleen Coleman called today informing that she didn't book any appointments for Jan 9 and is not connected to Donna or Pam based on the notes as attached. She also added she has no plans coming back and requested to permanently delete her account in our system. 

She also added that booking might be for a different Kathleen and not her. 

Please see attached file for your reference. 
This appointment is already cancelled, and can someone please help me reach out Donna or Pam who will be having an appt as well on Jan 9 at 1015H; to confirm the correct Kathleen that will be joining them. 

Thank you and Have a great day! 

Best, 
Erah 
LSM