Subject: Re: Please DO NOT instruct people to call us to buy gift cards
From: Pritish Nandi <[email-masked]>
To: Release Concierge <[email-masked]>
Cc: deeksha <[email-masked]>, saurabh <[email-masked]>, release <[email-masked]>, Pravesh Singh <[email-masked]>, Hannah Salut <[email-masked]>, Christi Tarzia <[email-masked]>, Linda Townsend <[email-masked]>
Date: Fri, 25 Nov 2022 13:42:16 -0700 (MST)

Thank you for sharing the information. 

This is now shared with the team. 

Regards, 
Pritish 

From: "Release Concierge" <[email-masked]> 
To: "Pritish Nandi" <[email-masked]> 
Cc: "deeksha" <[email-masked]>, "saurabh" <[email-masked]>, "release" <[email-masked]>, "Pravesh Singh" <[email-masked]>, "Hannah Salut" <[email-masked]>, "Christi Tarzia" <[email-masked]>, "Linda Townsend" <[email-masked]> 
Sent: Saturday, November 26, 2022 2:09:54 AM 
Subject: Re: Please DO NOT instruct people to call us to buy gift cards 

Thank you for asking about this deal. I'm sorry it was not relayed to the team earlier. 
You can let people know that the sale is: 

Purchase from 8am on Friday, 11/25 to 10pm on Monday, 11/28 

$135 gift card for $120 

$190 gift card for $160 

$265 gift card for $215 

It can be purchased in person or from the website. 
Thank you! 
Kris 

On Fri, Nov 25, 2022 at 3:32 PM Pritish Nandi < [ mailto:[email-masked] | [email-masked] ] > wrote: 

Hi Kris, 

Sorry for the confusion here. The customer wanted to know about Black Friday sale and wanted to speak to somebody about it. This should have been escalated rather then asking to call FD. 

Could you please advise what we should inform these customer who inquire about Black Friday sale? 

Regards, 
Pritish 

From: "Release Concierge" < [ mailto:[email-masked] | [email-masked] ] > 
To: "deeksha" < [ mailto:[email-masked] | [email-masked] ] >, "saurabh" < [ mailto:[email-masked] | [email-masked] ] >, "release" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Saturday, November 26, 2022 1:45:28 AM 
Subject: Please DO NOT instruct people to call us to buy gift cards 

Heather Halpern was told to call us to purchase a gift card because she wanted to use it right away to book appointments. Please instruct people to purchase it on the website instead. 
Thanks 
Kris