Subject: Re: Please DO NOT instruct people to call us to buy gift cards
From: Pritish Nandi <[email-masked]>
To: Release Concierge <[email-masked]>
Cc: deeksha <[email-masked]>, saurabh <[email-masked]>, release <[email-masked]>
Date: Fri, 25 Nov 2022 13:32:13 -0700 (MST)

Hi Kris, 

Sorry for the confusion here. The customer wanted to know about Black Friday sale and wanted to speak to somebody about it. This should have been escalated rather then asking to call FD. 

Could you please advise what we should inform these customer who inquire about Black Friday sale? 

Regards, 
Pritish 

From: "Release Concierge" <[email-masked]> 
To: "deeksha" <[email-masked]>, "saurabh" <[email-masked]>, "release" <[email-masked]> 
Sent: Saturday, November 26, 2022 1:45:28 AM 
Subject: Please DO NOT instruct people to call us to buy gift cards 

Heather Halpern was told to call us to purchase a gift card because she wanted to use it right away to book appointments. Please instruct people to purchase it on the website instead. 
Thanks 
Kris