Subject: Fwd: Call Center Release - Mindy Esposito
From: Deeksha Dadu <[email-masked]>
To: "Pravesh Singh (LSM)" <[email-masked]>, "Pritish Nandi (LSM)" <[email-masked]>
Date: Fri, 11 Nov 2022 03:08:51 +0000

Hi,

U replied to it?

Sent from my iPhone

Begin forwarded message:

From: Release Concierge <[email-masked]>
Date: 11 November 2022 at 06:02:22 GMT+5:30
To: [email-masked]
Cc: Deeksha Dadu <[email-masked]>, Saurabh Dadu <[email-masked]>
Subject: Re: Call Center Release - Mindy Esposito

Hi Pravesh,

I believe we have reached out to you before asking for more information regarding customers' returns.

Would you kindly describe the type of service being returned; for example in this case:  Rewind the Time Facial.

Thank you,

Krystyjana
The Release Well-Being Team

On Thu, Nov 10, 2022 at 7:14 PM Mindy Esposito <[email-masked]<mailto:[email-masked]>> wrote:

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

Release Wellness - Call Center Contact Form

Customer's Name Mindy Esposito
Customer's Phone Number (774) 571-0956
Customers E-Mail Address        [email-masked]<mailto:[email-masked]>
Message Hi team,

The customer called us requesting to cancel the appointment and process the refund back into her card.
Date of Appointment     11-17-2022
Time of Appointment     05:45 PM
Agent's Name
Pravesh