Subject: [utu] Re: Dear Team, I’m trying to add my Emirates account ...
From: "Anish Nair (utu)" <[email-masked]>
To: Pritish <[email-masked]>
Date: Wed, 19 Oct 2022 13:30:50 +0000

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This ticket (#1096) has been updated.

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Anish Nair, Oct 19, 2022, 21:30 GMT+8 (private)

**Closing Summary**

**Issue:** Customer unable to link emirates skyward account to utu Tax free account.
**Resolution:**  Requested the customer to send his utu ID for verification/ no resposnse from the customer.

Closing Case

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Anish Nair, Oct 19, 2022, 21:28 GMT+8

Dear Prabhat,

This is a follow-up request to support ticket number 1096 which you raised on October 10, 2022.

We have attempted to get in touch with you to find out if we can provide you with any further assistance or support, and as we have unfortunately not received a response, we will be proceeding to close this ticket in our system.

Please rest assured that should this have occurred in error, or should you at any time in the future require further assistance or have any questions, you can simply reply to this email.

Have a good day ahead!

Best Regards,
Anish
utu Support

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Pritish, Oct 14, 2022, 13:04 GMT+8

Dear Prabhat,

This is a follow up email for ticket #1096.

We are still waiting for your to verify your utu Member ID.

Once we have the information we can look into your account and advise further.

Thank you for your cooperation with us.

Have a great day!

Best Regards,
Pritish
utu Support

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Pritish, Oct 11, 2022, 16:25 GMT+8

Dear Prabhat,

Thank you for contacting utu Support. For your convenience, we have created Ticket ID 1096 for your inquiry.

We are sorry to hear that you are experiencing problems with linking of your Emirates Skyward account with utu Tax Free account.

For verification purposes we request you to kindly share your UTU Member ID so that we can assist you further on the issue.

We look forward to hearing form you.

Have a great day!

Best Regards,
Pritish
utu Support

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Prabhat Sethi, Oct 10, 2022, 22:44 GMT+8

Dear Team,

I’m trying to add my Emirates account to take advantage of tte points promotion but am finding it hard to link my airlines account. My Emirates account is 128924865.

Thanks

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