Subject: Re: CSAT below target
From: Saurabh Dadu <[email-masked]>
To: "Heta Nyrhinen (HNYR)" <[email-masked]>, "Pritish Nandi (LSM)" <[email-masked]>
Cc: "Sara Aknooni (SRAK)" <[email-masked]>, "Josephine Veena Dorairaj (JVDO)" <[email-masked]>
Date: Wed, 19 Oct 2022 07:32:06 +0000

@Pritish Nandi (LSM)<mailto:[email-masked]> - This is VERY CONCERNING

Please prepare a detailed overview and lets speak today at 4pm IST.

Kind regards,

Saurabh Dadu
LiveSalesman
India: +91 120 4332621 x 17
US: 1 240 949 2437
Cell: +91 9810175203
________________________________
From: Heta Nyrhinen (HNYR) <[email-masked]>
Sent: 19 October 2022 12:57 PM
To: Pritish Nandi (LSM) <[email-masked]>
Cc: Saurabh Dadu <[email-masked]>; Sara Aknooni (SRAK) <[email-masked]>; Josephine Veena Dorairaj (JVDO) <[email-masked]>
Subject: CSAT below target

Hi Pritish,

CSAT for Gaming in October has dropped below the target 4.00. Could you please investigate the reasons and let us know?

Venlig hilsen / Best regards

Heta Nyrhinen
Global Support Lead, Global Support
+45 4470 0148

EPOS Group A/S · Industriparken 27 · DK-2750 Ballerup · Denmark

<https://www.eposaudio.com/en/us/enterprise/products/adapt-660-amc-bluetooth-headset-1001125>

eposaudio.com<https://www.eposaudio.com/> · Follow us here

<https://www.facebook.com/eposenterprise>   <https://twitter.com/eposaudio>    <https://www.linkedin.com/company/eposaudio>    <https://www.instagram.com/eposaudio/>    <https://www.youtube.com/c/EPOSEnterprise>