Subject: Re: GDPR - bad practice #249002
From: Deeksha Dadu <[email-masked]>
To: "Heta Nyrhinen (HNYR)" <[email-masked]>, Saurabh Dadu <[email-masked]>
Cc: "Pritish Nandi (LSM)" <[email-masked]>
Date: Fri, 30 Sep 2022 09:22:22 +0000

Hi Heta,

I apologize for missing your email yesterday, was away. We will speak with Pravesh about this on priority.

Thank you for letting us know.

Regards,
Deeksha
________________________________
From: Heta Nyrhinen (HNYR) <[email-masked]>
Sent: Thursday, September 29, 2022 11:58 AM
To: Saurabh Dadu <[email-masked]>
Cc: Pritish Nandi (LSM) <[email-masked]>; Deeksha Dadu <[email-masked]>
Subject: GDPR - bad practice #249002

Hi Saurabh,

I noticed that Pravesh had attached another customer’s proof of purchase to another customer’s ticket #249002. Luckily this isn’t a breach, as the customer can’t see the attachments in internal notes, but the agents should be paying more attention. Could you please speak to him about this?

Venlig hilsen / Best regards

Heta Nyrhinen
Global Support Lead, Global Support
+45 4470 0148

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