Subject: Tiantian bad call quality
From: "Heta Nyrhinen (HNYR)" <[email-masked]>
To: "Pritish Nandi (LSM)" <[email-masked]>
Cc: "Josephine Veena Dorairaj (JVDO)" <[email-masked]>, "Sara Aknooni (SRAK)" <[email-masked]>
Date: Mon, 29 Aug 2022 09:09:40 +0000

Hi Pritish,

Talkdesk has generated 27 warnings for poor call quality on Tiantian's calls today and 77 warnings within the last week. It seems like all her calls have a poor quality. Could you please investigate the issue and the root cause?

Venlig hilsen / Best regards
Heta Nyrhinen
Project Manager, Global Support and Service
+45 4470 0148
EPOS Group A/S * Industriparken 27 * DK-2750 Ballerup * Denmark
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