Subject: Zendesk - User profile update guide (Agent Version)
From: Pritish Nandi <[email-masked]>
To: "Heta Nyrhinen, HNYR" <[email-masked]>
Date: Mon, 22 Aug 2022 00:49:06 -0700 (MST)

Hi Heta, 

As discussed earlier, attached is the copy of the Zendesk user profile updation guide for agents. Please do review once so that we can start training sessions with them. 

Regards, 
Pritish Nandi