Subject: Re: AllState tickets
From: Pritish Nandi <[email-masked]>
To: "Sara Aknooni, SRAK" <[email-masked]>
Cc: Ashish Dabral <[email-masked]>, "Josephine Veena Dorairaj, JVDO" <[email-masked]>
Date: Thu, 18 Aug 2022 23:45:21 -0700 (MST)

Sure Sara, 

This will be done right away. 

Regards, 
Pritish 

From: "Sara Aknooni, SRAK" <[email-masked]> 
To: "Ashish Dabral" <[email-masked]>, "Josephine Veena Dorairaj, JVDO" <[email-masked]>, "Pritish Nandi" <[email-masked]> 
Sent: Friday, August 19, 2022 11:39:01 AM 
Subject: RE: AllState tickets 

Hi Ashish, 

Thank you! 

[ mailto:[email-masked] | @Pritish Nandi ] please still emphasize that Allstate is extremely important customer, so L1 handles their cases with high priority. 

Thank you! 

	

Best regards 

Sara Aknooni 
Head of Global Support & Service, Global Operations 
+4544700124 

EPOS Group A/S · Industriparken 27 · DK-2750 Ballerup · Denmark 

From: Ashish Dabral <[email-masked]> 
Sent: Friday, August 19, 2022 8:07 AM 
To: Josephine Veena Dorairaj (JVDO) <[email-masked]> 
Cc: Sara Aknooni (SRAK) <[email-masked]>; Pritish Nandi <[email-masked]> 
Subject: Re: AllState tickets 

		

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Hello Josephine, 

This is done. 

Regards, 
Ashish Dabral 

From: "Josephine Veena Dorairaj, JVDO" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Ashish Dabral" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Sara Aknooni, SRAK" < [ mailto:[email-masked] | [email-masked] ] >, "Pritish Nandi" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Thursday, August 18, 2022 7:19:55 PM 
Subject: AllState tickets 

Hi Ashish, 

Thanks for your time on the call. 

As discussed, please change the settings, so the tickets from Allstate.com( Organization: Allstate Insurance Company ) goes to Enterprise L1 queue. 

	

Venlig hilsen / Best regards 

Josephine Veena Dorairaj 
Technical Support Specialist, Global Support and Services 
+45 21684511 

EPOS Group A/S · Industriparken 27 · DK-2750 Ballerup · Denmark 

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