Subject: 236300 - Mary Grace
From: "Daisuke Murata (DIUM)" <[email-masked]>
To: "[email-masked]" <[email-masked]>, Pravesh Singh <[email-masked]>
Date: Mon, 1 Aug 2022 01:08:19 +0000

Hi both,

Mary made a mistake in translation.
Customer wanted to have a replacement/alternative product to borrow until the new one is released in October, which she translated as "alternative product for replacement".
As we had already approved RMA it costed us extra money for this one. I have already told her to translate perfectly from next time, but please watch out.

Daisuke Murata
Technical Support Specialist
EPOS Japan
Mobile: 080-5105-4566