Subject: RE: SENNHEISER USB PC8 HEADPHONES NOT WORKING
From: "Bhavesh Sharma (BHSH)" <[email-masked]>
To: "Heta Nyrhinen (HNYR)" <[email-masked]>, Aparna Jain <[email-masked]>
Cc: Pritish Nandi <[email-masked]>
Date: Tue, 26 Jul 2022 06:56:01 +0000

Hi Heta,

Thanks for the information.

Best regards
Bhavesh Sharma (BHSH)
Technical Service Representative, Customer Service
+91 8005948864
EPOS Audio India Pvt Ltd. · No.1 Central Street, Unit 206, Prestige Atrium 1st Floor, Level 2 · 560001 Bangalore · India
<https://www.eposaudio.com/en/enterprise/products/adapt-260-bluetooth-headset-1000882#id-m28-key-feature-1-adapt-200-77063_4>
eposaudio.com<https://www.eposaudio.com/> · Follow us here
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From: Heta Nyrhinen (HNYR) <[email-masked]>
Sent: Tuesday, July 26, 2022 12:24 PM
To: Bhavesh Sharma (BHSH) <[email-masked]>; Aparna Jain <[email-masked]>
Cc: Pritish Nandi <[email-masked]>
Subject: RE: SENNHEISER USB PC8 HEADPHONES NOT WORKING

Hi Bhavesh,

We are still collecting the details, as the customer didn’t provide the proof of purchase and shipping address.

Venlig hilsen / Best regards
Heta Nyrhinen
Project Manager, Global Support and Service
+45 4470 0148
EPOS Group A/S · Industriparken 27 · DK-2750 Ballerup · Denmark
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From: Bhavesh Sharma (BHSH) <[email-masked]<mailto:[email-masked]>>
Sent: 26. juli 2022 08:50
To: Aparna Jain <[email-masked]<mailto:[email-masked]>>
Cc: Pritish Nandi <[email-masked]<mailto:[email-masked]>>; Heta Nyrhinen (HNYR) <[email-masked]<mailto:[email-masked]>>
Subject: FW: SENNHEISER USB PC8 HEADPHONES NOT WORKING

Hi team,

Can you please update on the below case?

If you have already escalated to CS, please share the RMA or return #

Best regards
Bhavesh Sharma (BHSH)
Technical Service Representative, Customer Service
+91 8005948864
EPOS Audio India Pvt Ltd. · No.1 Central Street, Unit 206, Prestige Atrium 1st Floor, Level 2 · 560001 Bangalore · India
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From: EPOS India <[email-masked]<mailto:[email-masked]>>
Sent: Monday, July 25, 2022 3:24 PM
To: Bhavesh Sharma (BHSH) <[email-masked]<mailto:[email-masked]>>
Cc: [email-masked]<mailto:[email-masked]>; Amrish Kumar Patnaik (AMPN) <[email-masked]<mailto:[email-masked]>>
Subject: FW: SENNHEISER USB PC8 HEADPHONES NOT WORKING

Dear Bhavesh,

Please take it ahead from here.

Yusuf Ali
Channel Marketing Manager INDIA – Enterprise Solutions
Phone : +91-9923056338, Email: [email-masked]<mailto:[email-masked]>
EPOS Audio India Pvt. Ltd. Unit 206, Prestige Atrium, No. 1 Central Street, Bangalore-560001
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From: Shivaram Doddi <[email-masked]<mailto:[email-masked]>>
Sent: 20 July 2022 19:07
To: EPOS India <[email-masked]<mailto:[email-masked]>>; EPOS India <[email-masked]<mailto:[email-masked]>>
Subject: Fwd: SENNHEISER USB PC8 HEADPHONES NOT WORKING

This message comes from outside of the corporate network. Please do not click links or open attachments unless you recognize the source of this e-mail and know the content is safe.

Get Outlook for Android<https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Faka.ms%2FAAb9ysg&data=05%7C01%7Cbhsh%40eposaudio.com%7C99be9d913d0b44ced3a108da6ed39832%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637944152316669014%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=B6Yl1TPLUZB0ls5V4w38Smfz44%2FesgWYLNhIc5O1lwo%3D&reserved=0>
________________________________
From: Shivaram Doddi <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, June 30, 2022 5:59:39 PM
To: Shivaram Doddi <[email-masked]<mailto:[email-masked]>>
Subject: Re: SENNHEISER USB PC8 HEADPHONES NOT WORKING

HI EOPS

ANY UPDATES

CONSIGNMENT NUMBER :   H66462835   (DTDC   Express limited)

USB HEADPHONES (4numbers)

  1.   S/N 0141002283 (ART-NO- 504197)

  1.   S/N 0400011743  (ART-NO- 504197)
  2.   S/N 0131035636  (ART-NO- 504197)
  3.   S/N 0141002288  (ART-NO- 504197)
  4.
  5.
  6.  MICROPHONE NOT WORKING

Thanks and Regards
  SHIVARAM.D
Care Extension Team
Inland Psychiatric Medical Group, Inc.
1809 W Redlands Blvd Ste.103, Redlands, CA 92373
Phone: 9515664884, (972)330-2194

IMPORTANT WARNING:  This message is intended for the use of the person or entity to which it is addressed and may contain information that is privileged and confidential, the disclosure of which is governed by applicable law.  If the reader of this messages is not the intended recipient, or the employee or agent responsible to deliver it to the intended recipient, you are hereby notified that any dissemination, distribution or copying of this information is STRICTLY PROHIBITED.  If you have received this message by error notify us immediately and destroy the related message.
________________________________
From: Shivaram Doddi
Sent: Sunday, May 29, 2022 11:42 PM
To: EPOS Global Support <[email-masked]<mailto:[email-masked]>>
Cc: Tech Support - Inland Psych <[email-masked]<mailto:[email-masked]>>
Subject: SENNHEISER USB PC8 HEADPHONES NOT WORKING

HI EOPS

USB HEADPHONES (4numbers)

  1.   S/N 0141002283 (ART-NO- 504197)

  1.   S/N 0400011743  (ART-NO- 504197)
  2.   S/N 0131035636  (ART-NO- 504197)
  3.   S/N 0141002288  (ART-NO- 504197)
  4.
  5.
  6.  MICROPHONE NOT WORKING

Thanks and Regards
  SHIVARAM.D
Care Extension Team
Inland Psychiatric Medical Group, Inc.
1809 W Redlands Blvd Ste.103, Redlands, CA 92373
Phone: 9515664884, (972)330-2194

IMPORTANT WARNING:  This message is intended for the use of the person or entity to which it is addressed and may contain information that is privileged and confidential, the disclosure of which is governed by applicable law.  If the reader of this messages is not the intended recipient, or the employee or agent responsible to deliver it to the intended recipient, you are hereby notified that any dissemination, distribution or copying of this information is STRICTLY PROHIBITED.  If you have received this message by error notify us immediately and destroy the related message.