Subject: Fwd: Potential problematic tickets
From: Abhishek Tripathi <[email-masked]>
To: Pravesh Singh <[email-masked]>
Cc: Pritish Nandi <[email-masked]>
Date: Wed, 20 Jul 2022 23:52:17 -0700 (MST)

++ for visibility 

From: "Abhishek Tripathi" <[email-masked]> 
To: "pritish" <[email-masked]> 
Sent: Thursday, July 21, 2022 12:05:59 PM 
Subject: Potential problematic tickets 

Sir, 

Please find below the Oldest ticket I have and remarks along side, rest assured they are worked upon and will be resolved at the earliest. 

ID 	Status 	Subject 	Assignee 	Requester 	Requested 	Remarks 
224786 	Open 	H3 Pro Hybrid, Win10, Audio Missing on the speakers 	Abhishek Tripathi 	Tom 	5/25/2022 18:16 	Cx was assisted by multiple agents hence at a point it got confusing for both L1 and L2, however we are now requesting for the RMA details. 
230999 	Open 	GSP 670, PC via GSA 70, Connection Being Lost 	Abhishek Tripathi 	Zachary Woodhull 	6/23/2022 22:17 	We are trying to make sure that the HS works fine with direct bluetooth, since it's not getting connected via the dongle but works well with cable, it was initially another agent's ticket 
232427 	Pending 	H3 Pro Hybrid, Windows, Battery draining fast 	Abhishek Tripathi 	Jos Vroon 	6/30/2022 17:40 	Second follow up complete 
232626 	Pending 	Game One, Windows, Low Sound from Mic 	Abhishek Tripathi 	Vieno 	7/1/2022 14:53 	Second follow up complete 
232655 	Pending 	H6 Pro closed, Windows, Mic not working 	Abhishek Tripathi 	Jack Gunson 	7/1/2022 17:21 	Second follow up complete 
232842 	Pending 	GSX 300, Windows, Crackling sound 	Abhishek Tripathi 	Lina 	7/4/2022 7:11 	Cx is a mother of the consumer and have trouble in troubleshooting since they both have to go to their consumer's friend's house to TS 
233032 	Pending 	GTW 270, Android/Win10, Not Pairing 	Abhishek Tripathi 	Herager 	7/4/2022 21:09 	Second follow up complete 
233132 	Pending 	Game One, Windows, Beep Sound in Microphone 	Abhishek Tripathi 	Scott 	7/5/2022 9:33 	Second follow up complete 

Regards, 
Abhishek Tripathi.