Subject: CSAT Rating for German Clients
From: Pritish Nandi <[email-masked]>
To: "Heta Nyrhinen, HNYR" <[email-masked]>
Cc: "Sara Aknooni, SRAK" <[email-masked]>, "Josephine Veena Dorairaj, JVDO" <[email-masked]>
Date: Wed, 13 Jul 2022 08:11:53 -0700 (MST)

Hi Heta, 

As discussed earlier, could you please review the CSAT rating statergy for German customer. We have a lot os mis rated tickets. See customer response. 

Example - 231235 

Regards, 
Pritish Nandi