Subject: FW: Headset replacement under warranty
From: "Bhavesh Sharma (BHSH)" <[email-masked]>
To: SeCom DK Gaming Help <[email-masked]>
Cc: Pritish Nandi <[email-masked]>
Date: Thu, 7 Jul 2022 09:52:21 +0000

Hi Team,

Please find the below mail. Do the needful.

Best regards
Bhavesh Sharma (BHSH)
Technical Service Representative, Customer Service
+91 8005948864
EPOS Audio India Pvt Ltd. · No.1 Central Street, Unit 206, Prestige Atrium 1st Floor, Level 2 · 560001 Bangalore · India
<https://www.eposaudio.com/en/enterprise/products/adapt-260-bluetooth-headset-1000882#id-m28-key-feature-1-adapt-200-77063_4>
eposaudio.com<https://www.eposaudio.com/> · Follow us here
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From: EPOS India <[email-masked]>
Sent: Thursday, July 7, 2022 3:18 PM
To: Bhavesh Sharma (BHSH) <[email-masked]>
Cc: Sudeep Roy (SUDR) <[email-masked]>; Amrish Kumar Patnaik (AMPN) <[email-masked]>; [email-masked]
Subject: FW: Headset replacement under warranty

Dear Bhavesh,

Please see the below mail received from customer and kindly guide them ahead.

Regards,
Yusuf Ali
Channel Marketing Manager INDIA – Enterprise Solutions
Phone : +91-9923056338, Email: [email-masked]<mailto:[email-masked]>
EPOS Audio India Pvt. Ltd. Unit 206, Prestige Atrium, No. 1 Central Street, Bangalore-560001
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From: Manohar Rao <[email-masked]<mailto:[email-masked]>>
Sent: 07 July 2022 14:18
To: EPOS India <[email-masked]<mailto:[email-masked]>>
Subject: Headset replacement under warranty

This message comes from outside of the corporate network. Please do not click links or open attachments unless you recognize the source of this e-mail and know the content is safe.

Dear Sir,

Mic is not working in the Senneheiser-PC8  Headset. Product details are as below :

Name of the Company :  Ekinops Networks India Pvt Ltd

Model :  Senneheiser-PC8 USB

Date of Purchase :  19-12-2020

Serial Number : 0390007843

Please do the needful and replace the product.

Regards,

Manohar Rao
Systems Engineer
[email-masked]<mailto:[email-masked]%20>
Tel: +9180 42590222 Ext: 127, – Mobile: +91 9448076151
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