Subject: Audit Feedback - 06/07/2022
From: Pritish Nandi <[email-masked]>
To: denisa magda <[email-masked]>
Cc: saurabh <[email-masked]>, deeksha <[email-masked]>
Date: Wed, 6 Jul 2022 21:15:56 -0700 (MST)

Hi Denisa, 

Please find the audit feedback. I have sent you a feedback invitation please be available at time. 

Date 	Month 	Year 	Week 	ID 	Subject 	Assignee 	Feedback 	Comments 
6 	July 	2022 	27 	232917 	H6 PRO, PC, No sound in game "Return from Tarkov" 	Denisa 	Product Information, Irrelevant Probing 	Analog headset will not be detected in Windows, it uses the main sound driver of the PC. Check HS is selected as a default device, update the driver (what) through the device manager. Test with mobile phone using console cable (issue is with one specific game). 
6 	July 	2022 	27 	232877 	H3 PRO Hybrid, Low quality on B-side when the headset is connected via Bluetooth 	Denisa 	Basic Probing Missing 	Didn't check mic volume level in Windows and EGS (noise gate). Does this issue occur when connected to internal BT? How the headset is connected to the PC, internal BT or dongle (no clarification). The headset isn't paired to the internal BT of the PC at the same time. Didn't share the steps on how to completely uninstall and re-install the software. 
6 	July 	2022 	27 	232706 	GSP 670, Client hears his own voice and others don't hear him 	Denisa 	Irrelevant Probing 	Cross-test with a different device (test with mobile and USB cable already asked). Update the USB and audio drivers in the |device manager. The side-tone seems to be working means that the mic is working so why do we need to test on a different device. In what app the user is facing the issues? What device is configured as a default device, mic isn't muted in sound control panel-> recording > mic level. 
6 	July 	2022 	27 	231874 	GSP 600, PC Win10, Poor volume on B-side 	Denisa 	Product Information 	Analog headset will not be detected either in the device manager or Windows sound setting. Should've checked the mic and boost level 

Regards, 
Pritish Nandi