Subject: Re: Denisa covering enterprise
From: Pritish Nandi <[email-masked]>
To: "Heta Nyrhinen, HNYR" <[email-masked]>
Date: Tue, 14 Jun 2022 21:56:54 -0700 (MST)

Hi Heta, 

She was suppose to collect the details and escalate. This is the whole agreement we have had with her. I wil speak to him today on this. 

Regards, 
Pritish 

From: "Heta Nyrhinen, HNYR" <[email-masked]> 
To: "Pritish Nandi" <[email-masked]> 
Sent: Tuesday, June 14, 2022 2:06:29 PM 
Subject: Denisa covering enterprise 

Hi Pritish, 

I removed Denisa from the German Enterprise lines, as she had been telling customers that she only covers gaming. Now those customers are complaining why gaming support answers the enterprise lines. 

She should have just gathered the details and then escalated. 

	

Venlig hilsen / Best regards 

Heta Nyrhinen 
Project Manager, Global Support and Service 
+45 4470 0148 

EPOS Group A/S · Industriparken 27 · DK-2750 Ballerup · Denmark 

[ https://www.eposaudio.com/en/us/enterprise/products/adapt-660-amc-bluetooth-headset-1001125 ] 

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