Subject: [utu] Re: Hello I am not able to activate my card
From: "Anish Nair (utu)" <[email-masked]>
To: Pritish <[email-masked]>
Date: Mon, 06 Jun 2022 04:52:46 +0000

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This ticket (#984) has been updated.

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Anish Nair, Jun 6, 2022, 12:52 GMT+8 (private)

**Closing Summary**

**Issue: Customer had contacted complaining not able to activate utu Tax Free  card/ Sent email resolution.**

**Resolution: ** **No response from the customers end.**

**Closing Case**

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Anish Nair, Jun 6, 2022, 12:51 GMT+8

Hello There,

This is a follow-up request to support ticket number 984 which you raised on May 26, 2022.

We have attempted to get in touch with you to find out if we can provide you with any further assistance or support, and as we have unfortunately not received a response, we will be proceeding to close this ticket in our system.

Please rest assured that should you at any time in the future require further assistance or have any questions, you can simply reply to this email.

Have a good day ahead!

Best Regards,
Anish
utu Support

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Anish Nair, Jun 2, 2022, 12:59 GMT+8

Dear Vasilisa,

Thank you for contacting utu Support in reference to  Ticket ID 984 we had created for your inquiry.

Unfortunately we haven't heard back from you since our last correspondence.

We are adding our last communication for reference below.

_**We are sorry to hear that you are experiencing problems with utu tax free activation.**_

_**Could you please help us with the error message you get when activating the card?**_

Please get back to us for any queries you have.

We remain available for all assistance you will require.

Have a great day!

Best Regards,
Anish
utu Support

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Anish Nair, May 30, 2022, 13:37 GMT+8

Dear Vasilisa,

Thank you for contacting utu Support in reference to  Ticket ID 984 we had created for your inquiry.

Unfortunately we haven't heard back from you since our last correspondence.

We are adding our last communication for reference below.

_**We are sorry to hear that you are experiencing problems with utu tax free activation.**_

_**Could you please help us with the error message you get when activating the card?**_

Please get back to us for any queries you have.

We remain available for all assistance you will require.

Have a great day!

Best Regards,
Anish
utu Support

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Pritish, May 27, 2022, 18:00 GMT+8

Dear Vasilisa,

Thank you for contacting utu Support. For your convenience, we have created Ticket ID 984 for your inquiry.

We are sorry to hear that you are experiencing problems with utu tax free activation.

Could you please help us with the error message you get when activating the card?

Have a great day!

Best Regards,
Pritish
utu Support

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Vasilisa Novikova, May 26, 2022, 19:11 GMT+8

Hello I am not able to activate my card

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This email is a service from utu.

[WP9K44-KWY2Y]