Subject: Response - 223817
From: Pritish Nandi <[email-masked]>
To: Sachin Tariyal <[email-masked]>
Cc: deeksha <[email-masked]>
Date: Thu, 2 Jun 2022 05:59:45 -0700 (MST)

Hi Sachin, 

As discussed, please correct the mistakes in the email below and send it again. 

Dear Nitin, 

Thank you for contacting EPOS Global Support. We are trying to reach you on this number +353-894968444. 

Please let us know the few things so that we would able to fix the issue. 

What was the status of dongle and headset when the connection is disconnecting. 

When you connect your mobile phone and does the connection drop at that time. 

Are you facing this issue only on calls or music as well. 

when you moving the head to a specific position then the issue occur. 

Please let us know where you use this headset ? Office, home. How many people are sitting next to you. Do they have different other Bluetooth device nearby ? 

We are waiting for you reply soon. 

Best regards, 
Sachin Tariyal 
EPOS Global Support 

Regards, 
Pritish Nandi